A 16-year process reduced turnover and dramatically cut insurance losses for Bison Transport. But it required a complete cultural overhaul, according to the carrier’s safety director.
NASHVILLE. Garth Pitzel will tell you that in the 1990s, as Bison Transport grew into one of North America’s largest fleets by adding over 100 trucks a year, the company aimed just to be “compliant” with safety regulations while focusing more on how to deliver customer freight on time, every time.